Stereo amps can be boring as hell. The companies that make them are, more often than not, concerned with tweaking the internals, and ignoring what things look like on the outside. They may sound terrific, but anyone with an eye for design won’t find much to love in them - a major failing, in our view. NAD’s original D3020 was one of the few exceptions, and, with this new version for 2018, the company hopes to keep that idea going. In this review, we break down the D3020 V2’s design, sound, packaging and accessories, specs and more, as well as how they compare to other models. You can also check out our video review.
So, what’s changed from the first version?
The biggest difference with the NAD D3020 V2 is the price, and, unlike many companies that jack this on newer products, NAD have dropped it. The V2 costs $399, a good hundred bucks less than the original, which is absolutely fantastic value for money. While you lose the USB input, meaning you’ll need a separate DAC if you want to hardwire it to your computer, you also gain a moving magnet phono stage, allowing you to easily connect a turntable. This makes the amp ideal for those with a vinyl setup. While we would have loved to have seen the amp retain the USB port, it’s far from a dealbreaker – especially given the inclusion of Bluetooth, which we’ll get into a little bit.
The design of this amp has always been one of its strongest points. The V2, which has an identical design to the original D3020, looks marvellous. Like many amps, it’s a black box. However, unlike many amps, it’s a box you’ll be proud to display. For starters, the front end has a sweet, sweeping curve on it, which gives it a real sense of character, and you can put the amp in any orientation you choose – horizontal, or vertical. That makes it quite versatile, able to be placed upright on a desktop, or on its side between a pair of bookshelf speakers. And, unlike so many apps which include controls that are almost an afterthought, there’s been a ton of attention paid to how you interact with this amp. There’s a prominent volume knob, and, below it, a very cool digital display that materialises out of the smooth surface, without any visible screen or bevel. This includes volume display with graduated lights, meaning you can attain precise volume. It looks magic, and genuinely makes you feel like you’ve made a wise investment.
However, that doesn’t mean that the amp is without its problems. There are touch controls on the top: a power button, and the source selector. To be blunt, these don’t work very well. We found ourselves having to stab repeatedly at them before they actually worked, the result being that we relied on the included remote for virtually the entire time we were listening. Relying on the remote isn’t too big a problem – it does a good job – but why include touch controls if you’re not going to make them easy-to-use? These fall well short of the mark. And, while we applaud the sheer number of options available for connectivity, – you might lose the USB port, but you can connect via phono stage, coaxial, optical and Bluetooth – what we didn’t like was how crowded the back end of the amplifier was. The small size of the app, along with the relatively light weight, made it appealing, until you actually tried to plug anything in. Add the above inputs to twin speaker outputs, a subwoofer out, a power connection, a grounding post, a pre out, a 12V trigger, and a service USB port - we lied, there is a USB port here, it’s just not for you, you lazy bastard - and you have a back end that desperately needs some more space.
Pro-tip for NAD: test your amp in all scenarios, using as many types of connections as you can think of, before releasing it to the public.
The good news: while the amp has some serious design issues, there are no such problems with the sound. It’s virtually identical to that of the original 3020, and we love it.
It was already very good for the original price of $499. For one hundred dollars less than that, it’s practically criminal. The amp isn’t super powerful – it puts out a continuous power of 30 watts into 8 ohms, more than enough to run most bookshelf speakers, but definitely not equipped to run bigger floorstanding ones. But what it lacks in oomph, it more than makes up for in detail, weight, and clarity.
We ran this amp with a few sets of test speakers, including our standard Audioengine HDP6s (full review here), and it performed beautifully. The bass felt tight and compact, controlled without being overly dominant (there is a bass boost option available, but we didn’t feel it made a significant difference, and mostly left it off). While the highs could have used a touch more shine, they were detailed and cohesive enough that we never felt we were losing out. We didn’t find there was a great deal of difference between wired and wireless sources; in almost all cases, we were impressed by just how dynamic things sounded. In areas like the mids, instruments showed real presence and richness. It compared very favourably with other amps in this price range – the most direct comparison is perhaps the PS Audio Sprout, another amp which combines good looks with detailed, punchy sound.
You might not be able to connect via USB, but the included aptX Bluetooth makes short work of wireless connectivity. We had zero dropouts, and a decent range, but it must be said that we could never get the V2 to connect to our phone. Laptop, no problems, but our Android mobile? “The D3020 V2 has rejected your Bluetooth pairing.” We don’t know if that’s the amp or the phone talking, but, either way, that’s cold, man.
However, there’s no denying that the sound on Bluetooth is great – perhaps losing the tiniest touch of detail, but definitely not enough to ruin the experience. The optical inputs also allow you to connect to a TV setup with a pair of speakers, drastically boosting your sound quality.
This is where things get…a little weird.
That’s not something we usually think we’ll have to write in the section dealing with packaging and accessories. We include the section because we like talking about the full experience of a product, from the moment we open it up, but, usually, it amounts to writing a variation of the line “It comes in a cardboard box that you can throw away.” In this case, however, we want to spend a little bit more time here. Because, when it comes to the packaging, NAD have done something that is kind of stupid.
We thought we’d been shipped the wrong amp. That’s because the packaging the V2 comes in doesn’t actually say V2 anywhere on it. The company have simply re-used their old packaging, not even bothering to slap a sticker on the front to indicate that it’s a different product. The fact that the amp inside has an identical design to the original means that the company is almost certainly going to get a few queries from puzzled customers, wondering if they got the right product (for reference: if there’s a phono input and ground stage on your amp, you’ve got the V2, not the original).
This is absurd. And, put together with the lack of thought that has gone into the touch controls and the design on the back of the amp, it paints a slightly worrying picture about the company’s design priorities, and how they think about how people use their stuff. Something we emphasise over and over again on this site is that the whole experience matters, not just the sound quality, and it’s surprising to see a company with the reputation of NAD falling flat here. They should know better.
Beyond that, there’s not a lot to say about the packaging. It’s a cardboard box that you can throw away.
Outside of a power cable, the only other included accessory is a small, lightweight remote. We rather like it: while it does have a couple of puzzling design decisions, the presence of both an on and off button, the clearly-labelled and responsive controls make operating the amp a breeze. There are even track controls.
So, this amp definitely has its flaws. The question is whether those flaws are a dealbreaker or not.
If this had been a simple reissue at an identical price, or (heaven forbid) a larger one, then we would have seriously penalized this amp. The errors are a little bit too large to justify charging the same price. But, knock a hundred bucks off, and the value-for-money has leapt through the roof. The crowded backend and the wonky touch controls might be annoying, but we are more than willing to put up with them for the price – especially when the sound quality is this good. It’s not going to beat out high-end amplifiers, by any means, but you are definitely not going to be disappointed with the overall audio quality.
On balance, we like this amp. It isn’t perfect, and this update isn’t going to help it rise in our ranking of the best stereo amps available, but it’s a release that makes sense. It takes one of the company’s genuine success stories, and reintroduces it to a new audience at a very attractive price. However, let the record show that, if NAD doesn’t correct some of these errors for the inevitable V3, they are going to get destroyed - no matter what the damn thing costs.
(UPDATE: This review originally contained an assertion that NAD's recent amps hadn't impressed the audio world, and that the company was struggling. While we still believe some of their recent models have been a little lacklustre - and we're not alone - NAD subsequently got in touch and provided a large number of positive reviews from authoritative sources on their recent gear. In light of this, we don't think our original assertion was correct - we stand by our opinion, but it was clearly a minority view, and it was wrong for us to assert that it wasn't. We're always happy to have our views challenged, when there's evidence, and we're happy to correct that here. We also asserted that there wasn't room to attach banana plugs - turns out, there is. Thanks to our readers for pointing this out).
- Excellent sound quality.
- Great detail.
- Stylish design.
- Dodgy touch controls.
- Needlessly crowded back end.
- Dumb packaging issues.
If you have a little bit more cash to spend, and really want to up your audio game, then the Rega Brio is what you should be looking at.
It’s one of the top three stereo amps available right now, easy, and, although the cost is significantly more than the D3020 V2, you get significantly more for your money, including some absolutely brilliant sound quality. Be warned, you do lose out on digital inputs – not a huge problem, but worth bearing in mind.
Along with the original D3020, this is probably the most iconic amp in the sub-$500 range. And why not? The wood effect and cute name making an appealing proposition, and the sound is great.
Unlike the D3020 V2, you get an included USB input, meaning you can take full advantage of the internal DAC and can connect it directly to your computer. That’s a big plus. We still prefer the D3020 V2, which we think is just a little bit more fun – and better value, at the current price – but this is an excellent alternative if you can’t find it.
It’s big, it’s black, it’s box-shaped, and it’s boring as hell. It’s also much more powerful than either the Sprout or the D3020 V2, at 75 watts per channel.
You’d want this if you have slightly more power hungry speakers to drive - like big four standards. For the price, the sound is good, although definitely not as subtle and dynamic as the D3020 V2’s.
|NAD Electronics D3020 V2||$399||3.1lbs||30W/8Ω||Yes||60W/8Ω||8.6” x 7.4” x 2.3”|
|Rega Brio||$995||11.2lbs||50W/8Ω||No||Unknown||13.6” x 8.5” x 3”|
|PS Audio Sprout||$449||2.9lbs||32W/8Ω||Yes||Unknown||8" x 6" x 1.8"|
|Onkyo A-9050||$347||23.15lbs||75W/8Ω||Yes||Unknown||17.1” x 13” x 5”|
*RMS = RMS/Continuous Power
**Peak = Peak/Dynamic Power